Over the years, we have received countless letters of thanks from the many clients that we have helped. For many of the clients we assist, obtaining a Home Equity Conversion Mortgage (Also known as a reverse mortgage) was a life changing event. Here are some of the personal stories that our clients have shared with us through the years.
As Liberty Home Equity Solutions, Inc. (2004-2020)
As Genworth Financial Home Equity Access, Inc. (2007-2012)
Customer Feedback *
My wife and I talked it over. She wanted to retire. She was in a high pressure job and she wanted to get out from under that. We had a few bills we wanted to clear out. So we decided to go with a reverse mortgage and used it to pay off our debts.
I called 2 to 3 different companies and with all of the information I received, I went with Genworth [now Libery]. It was a great experience. My loan advisor was wonderful, went through every detail.
Since we have gotten it; it will be going on two years now. I have just been so relieved that all of my bills are paid off. I have a fair amount of money in my savings, and I am secure. Overall this experience has been very satisfying.
— Gary T., 2012
I was very skeptical at first, but before I do anything I look into it carefully. So I did the research before I made the decision. I checked everything out and I felt comfortable with it. I am using a reverse mortgage to get everything fixed up on my house. A reverse mortgage has made things easier. When I need money it is there. I couldn’t be happier with my decision.
It was quick for getting a loan. Everyone explained everything and they were all so helpful. Really, how could anyone not be happy with this?
— Jane C., 2012
* Reverse mortgage customer testimonials were obtained via a phone survey questionnaire conducted February, 2012 by GFHEA with release of survey results & statements authorized by the borrowers.